Raxlogo

FAQs

Yes! The dispute will be fairly judged by our experts. You will receive a full refund if we feel the designer has not provided the level of service you paid for.

Please read our refund policy.

The dispute will be fairly judged by our experts. You will receive a full refund if we feel the designer has not provided the level of service you paid for.

Please read our refund policy.

Your design brief will 100% safely stored in our server. We don’t publish or share anything you shared with us.

Also, you can ask anytime to remove your provided information from our server.

You can request unlimited revisions until you are satisfied. All types of revisions will be treated as new creative requests and will be done within 24 hours – mostly faster.

You just need to submit the Creative Brief of the design. It’s too simple and takes only a few seconds. Once we get this info, we will start by designing the initial logo concepts.

Of course!

Once you select the final design, you will get commercial rights to it.

However, many projects require 3rd party elements (fonts, photos, patterns, etc). It is the client’s responsibility to acquire and store safely any 3rd party license from its source. Fonts can’t be trademarked but licenses for their use are available.

The initial concept is a rough idea to present to the buyer for approval before finalizing the design.

People are more likely to trust something they’re familiar with, so they need to be able to recall your logo easily.