Frequently Asked Questions (FAQs)
What if I am not satisfied with final design?
Read our refund policy.
Is there a money back guarantee?
The dispute will be fairly judged by our experts. You will receive a full refund if we feel the designer has not provided the level of service you paid for.
Do I get rights to the design?
Once you select the final design, you will get commercial rights to it.
However, many projects require 3rd party elements (fonts, photos, patterns, etc). It is the client’s responsibility to acquire and store safely any 3rd party license from its source. Fonts can’t be trademarked but licenses for their use are available.
Is there a way to make my logo design brief confidential?
Your design brief will 100% safely stored in our server. We don’t publish or share anything you shared with us.
Also, you can ask anytime to remove your provided information from our server.
What is initial concept?
The initial concept is a rough idea to present to the buyer for approval before finalizing the design.
What does unlimited revisions mean?
You can request unlimited revisions until you are satisfied. All types of revisions will be treated as new creative requests and will be done within 24 hours – mostly faster.
Is simple, better?
People are more likely to trust something they’re familiar with, so they need to be able to recall your logo easily.